Frequently Asked Questions

OmniaGo is an AI-powered case packaging tool built specifically for UK mortgage brokers. You upload your client's documents - bank statements, payslips, ID, credit reports - and the AI reads, categorises, cross-references, and analyses everything in under 60 seconds. It gives you a traffic-light risk summary, calculated incomes, and a formatted export ready for the lender.

Solo mortgage brokers, small advisory firms, and large brokerages alike. If you spend time manually reading bank statements, highlighting payslips, or keying data into lender portals, OmniaGo is built for you.

On a typical complex case - joint applicants, self-employed income, messy bank statements - brokers report saving between 1.5 to 3 hours per case. That is time you get back for client meetings, prospecting, or simply going home on time.

Yes. You get 10 full case analyses completely free - no credit card required. Upload real documents, run real cases, and see the results for yourself before you spend a penny.

Our Pro plans start with simple, transparent monthly billing. No hidden fees, no per-page charges, no surprises. You can cancel at any time.

PDFs, JPEGs, PNGs, scanned images, and ZIP files containing multiple documents. If your client sent it to you, OmniaGo can probably read it - even sideways photos of payslips taken on a phone.

Our AI reads up to 300 pages of unstructured documents simultaneously. It extracts raw data and runs it through strict, FCA-aligned cross-referencing checks - matching payslip income to bank deposits, verifying names and addresses, flagging undisclosed debts and irregular transactions.

After analysis, every case gets an instant Red, Amber, or Green verdict. Red means there are serious issues (undisclosed debts, address mismatches). Amber means things need attention (missing documents, unusual transactions). Green means the case looks clean and ready to submit.

Yes. The 'Chat With Your Case' feature lets you ask questions in plain English. For example: 'What date was the Vodafone default registered?' or 'What is the average overtime for the last 6 months?' The AI answers with the data and the exact page number.

Absolutely. It reads SA302s, tax calculations, and company accounts. It strips out the basic salary, averages variable income, and flags deductions - giving you a clean breakdown without the manual maths.

All data is stored on Google Cloud servers in the London region (europe-west2). Nothing ever leaves European soil. We use strict geo-fencing to ensure no data is processed or transferred to the US or any non-European location.

Absolutely not. This is a hard, non-negotiable rule. Your client documents go in, the analysis comes out, and the data stays yours. We will never use your cases to train, fine-tune, or improve any AI model.

AES-256-GCM encryption - the same standard used by banks and government agencies. Every document and data field is encrypted individually at rest. Data in transit is protected by TLS 1.3. We also use Customer-Managed Encryption Keys (CMEK), meaning even Google cannot read your files.

Yes. GDPR Article 17 (the right to be forgotten) is built into the platform. One click permanently deletes all case data from our servers. We also support Article 20 data portability - you can export everything before deletion.

OmniaGo flags the key data points that affect lender selection - LTV, income type, credit issues, employment status. This gives you the information you need to match to the right lender quickly and confidently.

Yes. The one-click export creates a clean, formatted table of incomes, debts, and affordability data that you can paste directly into most lender portals and sourcing systems. No more double-keying.

About 2 minutes. Sign up, verify your email, and you are ready to upload your first case. There is no complex onboarding, no IT team needed, and no software to install.

No. OmniaGo runs entirely in your web browser. It works on any laptop, tablet, or phone - Chrome, Safari, Edge, or Firefox. Nothing to download, nothing to update.

Yes, but most brokers do not need it. The interface is designed to be self-explanatory. We also provide a short video walkthrough, and our support team is available if you get stuck on anything.

Yes. OmniaGo is built with FCA compliance at its core. Our workflows are aligned to regulatory requirements, and the platform includes built-in audit trails so you always have a verifiable record of every check performed on a case.